Issue generating some reports in HP SiteScope 11.2 - java.lang.NullPointerException

I have several customers that are complaining that they are not receiving their auto- generated reports from SiteScope. This isn't happening for all reports generated by this system, just some of them. I took a look at the error log and saw several entries like the following :


[Report Scheduler] ( ERROR - Report error: "Report Name" -200822271, java.lang.NullPointerException


I am using HP SiteScope 11.21.


Has any seen this before? What can I do to resolve this issue?




Parents Reply
  • I can generate a report without using the schedule option. I have several other reports that are generating using the schedule option. It seems to be 2-3 reports that this is happening to.


    I have to assume that its something that I am overlooking in the report configurations. What report configurations could potentially cause this behavior? Is the recipients field case sensitive?