I have several customers that are complaining that they are not receiving their auto- generated reports from SiteScope. This isn't happening for all reports generated by this system, just some of them. I took a look at the error log and saw several entries like the following :
[Report Scheduler] (GenerateHistoryReport.java:54) ERROR - Report error: "Report Name" -200822271, java.lang.NullPointerException
I am using HP SiteScope 11.21.
Has any seen this before? What can I do to resolve this issue?