SS LR integration

Hi,

 

since we are unable to open this url: sitescopeserver:<port>/.../SiteScope (it gives 404 error) we are not able to connect from LR controller to the SiteScope.

 

We are using LR 12.01, SIS 11.24 SiteScope for Load testing.

We have tried everything, reinstall, etc but still does not work.

 

On the Freemium 11.22 this url works fine.

 

Thank you.

 

Regards,

Aurél

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  • Hi Aurél,

     

    Could you elaborate further on why you're trying to access the following URL?

     

    sitescopeserver:<port>/.../go.exe/SiteScope?page=topaz&operation=config&account=administrator

     

    Is it part of some setup for LR to SiteScope integration? Could you share the HP document you're trying to follow?

     

    As such, SiteScope for LR is a stripped down version of the fully licensed SiteScope. The SiteScope Freemium version is closer to the fully licensed SiteScope compared to SiteScope for LR. It could be that page=topaz is disabled on SiteScope for LR.

     

    Do let me know further details about the overall steps you're trying to perform.

     

    Thanks,

    Shreyas

  • Hi,

     

    We have difficulties connecting LR Controller to SIS for Load Testing and HP support tried to find out the reason and we got to that point that the topaz should be working, but after more than a month we are still waiting for an expert to help us to resolve the issue.

     

    In my understanding even if it is a stripped down version as it is planned for load testing it shluld be able to connect to LR Controller.

     

    To Freemium 11.22 where topaz works, we can connenct easily, even if 11.22 is said not te be supported version for LR 12.01. Nice, istn't it? :)

     

    I have lost my patience...

     

    Thanks

  • Hi,

     

    We have tried custom and default port also but nothing helped.

    I agree that it should work, but it doesn't, hence I wrote here to meet the experts.

     

    I hope I will get professional support at least.

     

    Regards,

    Aurél

  • Hi,

     

    We have tried custom and default port also but nothing helped.

    I agree that it should work, but it doesn't, hence I wrote here to meet the experts.

     

    I hope I will get professional support at least.

     

    Regards,

    Aurél

  • Hi,

     

    We have tried custom and default port also but nothing helped.

    I agree that it should work, but it doesn't, hence I wrote here to meet the experts.

     

    I hope I will get professional support at least.

     

    Regards,

    Aurél

  • Hi,

     

    I have never used port 8080 for cgi.exe URLs alias Topaz URL, if that redirected in other versions then that's a plus; but not correct way to use it in my opinion.

     

      if using port 8888 fixed your issue then it doesn't makes sense  because I stated default port is 8888 in my first comment, which you acknowledged you tested:

     


    @kenneth.gonzalez wrote:
    Hi,

    What's the port you're using in the URL? by default is 8888, but can be customized in master.config. You're right, for LR integration you need to use SiS for Load Testing. I'm not aware of any change on integration set up so this URL should open fine.

     

  • Hi,

     

    I have never used port 8080 for cgi.exe URLs alias Topaz URL, if that redirected in other versions then that's a plus; but not correct way to use it in my opinion.

     

      if using port 8888 fixed your issue then it doesn't makes sense  because I stated default port is 8888 in my first comment, which you acknowledged you tested:

     


    @kenneth.gonzalez wrote:
    Hi,

    What's the port you're using in the URL? by default is 8888, but can be customized in master.config. You're right, for LR integration you need to use SiS for Load Testing. I'm not aware of any change on integration set up so this URL should open fine.

     

  • Hi,

     

    I have never used port 8080 for cgi.exe URLs alias Topaz URL, if that redirected in other versions then that's a plus; but not correct way to use it in my opinion.

     

      if using port 8888 fixed your issue then it doesn't makes sense  because I stated default port is 8888 in my first comment, which you acknowledged you tested:

     


    @kenneth.gonzalez wrote:
    Hi,

    What's the port you're using in the URL? by default is 8888, but can be customized in master.config. You're right, for LR integration you need to use SiS for Load Testing. I'm not aware of any change on integration set up so this URL should open fine.

     

  • Hi,

     

    8888 is the default port for classic user interface so if you set the UI port to be 8888 also, then the UI would work, but the topaz call not, so the Config wizzard shouldn't let them set to be identical. 

     

    And on the other hand if ports differ then you have to use the classic interface port from LR not the UI, but it is not written precisly, so ppl tend to use the UI port as this is what they meet every time they access the SiS from browser.

     

    Regards,

    Aurél

     

Reply
  • Hi,

     

    8888 is the default port for classic user interface so if you set the UI port to be 8888 also, then the UI would work, but the topaz call not, so the Config wizzard shouldn't let them set to be identical. 

     

    And on the other hand if ports differ then you have to use the classic interface port from LR not the UI, but it is not written precisly, so ppl tend to use the UI port as this is what they meet every time they access the SiS from browser.

     

    Regards,

    Aurél

     

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