Idea ID: 1656836

Add Firefox on Windows as fully supported browser for OMi/OBM vers 10.63+ console

Status : Already Offered
over 2 years ago

We have an urgent need to utilize Firefox browser to access the OMi console.  Our current OMi/OBM version is 10.63 and the current Firefox version in use is 60.0 running on Windows 10.

Please add full feature set support for the Firefox browser to access the OMi/OBM console.

  • As described in the comments, OBM already supports all UIs except RTSM Admin UIs with firefox. For RTSM Admin UIs, we have provided local client. Hence, this request will be marked "Already offered".

    Let us know if there is anything else missing.

    Thanks & Regards,

    Moderator, OpsB IdeaX

  • Hi Timothy,

    java-free RTSM admin is a roadmap item for UCMDB team and it will take some time before it gets completed. So, in the interim, suggested approach is to use the RTSM local client  which is available since OBM 2018.05 release. Even though this is provided with the OBM 2018.05 release onwards, it should also work with the version 10.63 but please note that we have not tested it.

    Thanks & Regards,

    Moderator, OpsB IdeaX

  • We need the admin UIs to be supported.  We were told that FF was not supported at the time I submitted this request last summer.  When will RTSM admin be Java-free?  I am not sure the local client has been evaluated by our org.

  • Hi Timothy,

    I'm not sure from where did you hear that event browser is not fully supported with FF. Here is the snippet of the support matrix in this regard and you can see there are some limitations w.r.t. admin UIs only.

     

    Please note that for the admin UIs, either you will have to use another browser that still supports java applets or need to use RTSM local client available with release 2018.05 onwards.

    Thanks & Regards,

    Moderator, OpsB IdeaX

     

  • At the time of submittal last July, we were informed that the OMi Event console was not fully supported in Firefox.  We need to be able use ALL OMi/OBM web features from Firefox just as we would from Chrome or IE.  Is it fully supported as a browser for the OBM console and RTSM console on vers 10.63 and later?