Verified Answers

If an answer to your question is correct, click on "Verify Answer" under the "More" button. The answer will now appear with a checkmark. Please be sure to always mark answers that resolve your issue as verified. Your fellow Community members will appreciate it!  Learn more

  • State Suggested Answer
  • Replies reply
    1
  • Answers answer
    1
  • Subscribers subscribers
    8
  • Views views
    343
  • Users 0 members are here
  • Locked Locked
Related
Options
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

HotFix Portal for more Details

Sumit Kumar

In SUMA, some time we found Hotfix number as condition which need to be installed for product support. I want to know the Portal URL where i can put that Hot fix number and see the detail about the Hotfix or download the same.

Example - 

SAP MP Hotfix QCCR8D44712 is required

Regards,

Sumit Kumar

Tags:

  • Suggested Answer

    0

    Hello Sumit,

    There is no URL that you can access to be able to find out more information about this defect.

    It appears that the defect (QCCR8D44712) was not made customer visible or you would be able to see information about it on the Support portal.

    As for downloading the hotfix, there is no option to do that.  You will need to open a support case and engage support to obtain the hotfix.

    That is the normal process for most hotfixes.  I know that OBM has recently been changing that but for the OBM MP for SAP, you need to open a support case.

    You can also request that they engage engineer to make the defect customer visible.

    I hope that this helps.

    Regards,

    Mark

Resources

Support
Documentation
Learning Services
Partner Programs
Privacy
Compliance
Help
Company
Privacy Policy
Terms of Use
Cookies Preferences
Accessibility
Anti-Slavery Statement
Support
Contact Us
Careers
Code of Business Conduct and Ethics
The opinions expressed above are the personal opinions of the authors, not of OpenText. By using this site, you accept the Terms of Use. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.), Hewlett Packard Enterprise Company, or Micro Focus. As of January 31, 2023, the Material is now offered by OpenText, a separately owned and operated company. Any reference to the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks is historical in nature and the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks are the property of their respective owners.