(RPA) Support Tip: Designer is not accessible

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When trying to open an RPA designer, message "You are going to be redirected" displays, and the designer login page does not open. The issue could be caused by a locked IDM database.

Run query,
Select * from DATABASECHANGELOGLOCK;
to confirmed the lock.
If there is a lock, run query to unlock the IDM database,
UPDATE DATABASECHANGELOGLOCK SET LOCKED = 0, LOCKGRANTED = NULL, LOCKEDBY = NULL WHERE ID = 1

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