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Project submit tree not loading

From a couple of day we are unable to submit new tickets in SBM because the project tree is unable to load. We are able to create new tickets via email.

Has anyone faced this issue? Any suggestion on what can be done?

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    Hello Neha, 

    If you open the browser developer tools while trying to submit from the project tree, we should be able to see what is going on.  Have you submitted a support ticket?

    David