I don't know of any setting to change the way this is displayed. I believe we decided to store the emails differently because the "to" info was taking too much space. They wanted to shrink it up to just the one + line. So, it's not really a setting. It's just the way these emails are stored now.

Vickie

As Vickie Ortega noted, SBM doesn't make it easy to do this now.  I think the information it's displaying is coming from the ts_ViewStatusNotification table which doesn't include the recipient's email address.

Here's an example of the JSON returned by the server when you click on a "+":

{
   "actionStamp":299067593,
   "notificationId":575,
   "addressList":[{
      "userId":6,
      "address":"Paul Thompson (PIV)",
      "status":2,
      "channelName":"e-mail",
      "date":"09/11/2023 07:46:30 AM"
   }],
   "hasPrivilege":true
}


Thank you, Paul.  Please confirm this information seems to be an explanation, not an indication of some modification I can make to always display the address.

This is an explanation of what the system is doing.  Trying to get the sender's or recipient's email would be tricky.  It might be possible to use a Query View XML report then an embedded report on the form to do it.  If it's even possible it might be a significant investment in time, so you've *really* gotta want to do it ;-)

Might be worth the time, but not understanding the method, so that's the end of that.