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In 11.8, is there a setting to always show To: email address in the Recorded Emails section?

In very old items, recorded emails in items show the To: Address.  In all the other items, there is an expandable line, "+ Message Address Details" instead of the To: Address.  I figure there may be a setting or workaround to aways show the To: Address.

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    As  noted, SBM doesn't make it easy to do this now.  I think the information it's displaying is coming from the ts_ViewStatusNotification table which doesn't include the recipient's email address.

    Here's an example of the JSON returned by the server when you click on a "+":

    {
       "actionStamp":299067593,
       "notificationId":575,
       "addressList":[{
          "userId":6,
          "address":"Paul Thompson (PIV)",
          "status":2,
          "channelName":"e-mail",
          "date":"09/11/2023 07:46:30 AM"
       }],
       "hasPrivilege":true
    }

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    Thank you, Paul.  Please confirm this information seems to be an explanation, not an indication of some modification I can make to always display the address.

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    This is an explanation of what the system is doing.  Trying to get the sender's or recipient's email would be tricky.  It might be possible to use a Query View XML report then an embedded report on the form to do it.  If it's even possible it might be a significant investment in time, so you've *really* gotta want to do it ;-)

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    This is an explanation of what the system is doing.  Trying to get the sender's or recipient's email would be tricky.  It might be possible to use a Query View XML report then an embedded report on the form to do it.  If it's even possible it might be a significant investment in time, so you've *really* gotta want to do it ;-)

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