How do I resolve post SBM 10.1.1.1 installation, that configurator requires restart, even after system has been restarted?
The behavior is that with a fresh install of SBM 10.1.1.1 on a virtual Windows 2008 server, Configurator requires a restart. After restarting the system, and attempting to open Configurator, the same message appears, and Configurator fails to load, and the installation cannot be completed.
The message exactly is: "You must restart this machine before running the Configurator!"
This is a change to the registry that should only be made on Windows 2003. Our installer attempts the change in all cases and while this is a known hole we have never classified it as a bug because according to Microsoft documentation and in all of our testing this change cannot be made on Windows 2008 or any Windows OS post-Windows 2003. Still, now that we know a customer has run into this problem we will work to fix this in future releases. Sorry for any inconvenience and frustration this caused you.