Is there a possibility to track "view" action in Change History ?


Hello All

We're using Serena 2009 R4 and I'm a new to Serena.

I'd like to know whether there is a possibility to track who has viewed an item and add it to Change history ?

Regards

Ranga

  • I think the IIS logs might contain this information, but getting it out, and updating the item's change record will require some fancy scripting. Serena PSO would be able to help.
    Why is a non-intrusive operation like ”view” considered a change? Have you thought of putting the ”viewed an item” info into an aux table?