Password recovery in SBM

Hello,
I am running: Serena Business Manager 10.01.02.01.177 (Build 130)

Do you know when the password recovery will be available in the login page ?
I have so many request of users having lost their password and asking for a new one.

That would be great to make it automatic.

Thanks for your great product.

Dominique

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  • Hi Dominique,

    We have edited the login form to add a link to the Password Reset request page. All you need to do is edit the 'loginform.htm' template and add the html in the image below.

    Once you have made the change remember to put the files in the database.
    In the recent versions of SBM there are already sections where you can enter the above code - but I am not sure whether they are there in your version. Otherwise in earlier versions I added the link just below the link to the 'Users Guide' link.

    David
Reply
  • Hi Dominique,

    We have edited the login form to add a link to the Password Reset request page. All you need to do is edit the 'loginform.htm' template and add the html in the image below.

    Once you have made the change remember to put the files in the database.
    In the recent versions of SBM there are already sections where you can enter the above code - but I am not sure whether they are there in your version. Otherwise in earlier versions I added the link just below the link to the 'Users Guide' link.

    David
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