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Install HPSM 7.11 to Windows Server 2012 R2

KroIV over 5 years ago

Good afternoon!
Tell me, is it possible to install HP Service Manager 7.11 on Windows Server 2012 R2?
Is it possible, is there an instruction on how to install and transfer licenses?

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Server 2012

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brettalanchristlieb over 5 years ago in reply to KroIV +1

C:\Windows\SysWOW64\odbcad32.exe
brettalanchristlieb over 5 years ago in reply to KroIV +1

You can put it anywhere you want on the Windows Server, but the default is usually c:\program files (x86). You can find the 7.11 Installation Guide here: https://softwaresupport.softwaregrp.com/doc/KM…
BrenoAbreu over 5 years ago in reply to KroIV +1

All improvements are on the database.

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0 ALARMus over 5 years ago

Licfile.txt must be in "Program Files (x86)\Common Files\Hewlett-Packard\HPOvLIC\data\LicFile.txt"
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0 KroIV over 5 years ago in reply to ALARMus

How to transfer all the improvements?
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0 BrenoAbreu over 5 years ago in reply to KroIV

All improvements are on the database.
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0 KroIV over 5 years ago in reply to BrenoAbreu

It's good!
But I need more patches for HP Service Manager 7.11
Could you give them to me?
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0 brettalanchristlieb over 5 years ago in reply to KroIV

You need to login to the support website to download the latest patches.
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0 brettalanchristlieb over 5 years ago in reply to KroIV

You need to login to the support website to download the latest patches.
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0 KroIV over 5 years ago in reply to brettalanchristlieb

Our SAID has long been invalid, so now I can not download all the patches. Can you help me with this?
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0 KroIV over 5 years ago in reply to brettalanchristlieb

Please help me get patches for HP Service Manager 7.11?
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0 Steve Hirschfeld over 5 years ago in reply to KroIV

You need a valid SAID and a support contract to obtain product updates. Having said that SM 7.11 is no longer supported. You need to upgrade to a supported release.

Steve Hirschfeld

Micro Focus
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0 KroIV over 5 years ago in reply to Steve Hirschfeld

Good afternoon! Thanks for the answer.
What if the previously downloaded patches were lost?
Why can't I get them back even if the SAID is over?
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Install HPSM 7.11 to Windows Server 2012 R2

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