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Install HPSM 7.11 to Windows Server 2012 R2

KroIV over 5 years ago

Good afternoon!
Tell me, is it possible to install HP Service Manager 7.11 on Windows Server 2012 R2?
Is it possible, is there an instruction on how to install and transfer licenses?

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Server 2012

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brettalanchristlieb over 5 years ago in reply to KroIV +1

C:\Windows\SysWOW64\odbcad32.exe
brettalanchristlieb over 5 years ago in reply to KroIV +1

You can put it anywhere you want on the Windows Server, but the default is usually c:\program files (x86). You can find the 7.11 Installation Guide here: https://softwaresupport.softwaregrp.com/doc/KM…
BrenoAbreu over 5 years ago in reply to KroIV +1

All improvements are on the database.

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0 ALARMus over 5 years ago

Licfile.txt must be in "Program Files (x86)\Common Files\Hewlett-Packard\HPOvLIC\data\LicFile.txt"
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0 KroIV over 5 years ago in reply to ALARMus

Thanks for the answer.
And which ODBC to configure? (32-bit) or (64-bit)
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0 brettalanchristlieb over 5 years ago in reply to KroIV

C:\Windows\SysWOW64\odbcad32.exe
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0 KroIV over 5 years ago in reply to brettalanchristlieb

Thanks for the answer!
Do you need to prescribe something in environment variables?
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0 brettalanchristlieb over 5 years ago in reply to KroIV

So just to review installing Service Manager 7.11 on Windows 2012 R2 is the same as any other Windows Server. The steps don't change. I'm not sure where you're database resides or if it's Oracle or SQL Server, however, let's assume it's SQL Server.

1. Install the RTE

2. Configure the C:\Windows\SysWOW64\odbcad32.exe to connect to SQL Server

3. Install the licfile per the earlier answer

4. If this is a new install start Service Manager and follow the install wizard to connect and upload data to SQL Server

5. If the database is a backup from a pre-existing install then you update the sm.ini to connect to restored database on SQL Server, start SM and connect
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0 KroIV over 5 years ago in reply to brettalanchristlieb

I have never installed a server HP SM before. I only supported the work. Now I was asked to transfer the HPSM from Windows Server 2008 to Windows Server 2012 R2.
Database MS SQL
Where to install RTE?
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0 brettalanchristlieb over 5 years ago in reply to KroIV

You can put it anywhere you want on the Windows Server, but the default is usually c:\program files (x86). You can find the 7.11 Installation Guide here: https://softwaresupport.softwaregrp.com/doc/KM753873
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0 brettalanchristlieb over 5 years ago in reply to KroIV

You can put it anywhere you want on the Windows Server, but the default is usually c:\program files (x86). You can find the 7.11 Installation Guide here: https://softwaresupport.softwaregrp.com/doc/KM753873
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0 KroIV over 5 years ago in reply to brettalanchristlieb

Thank you for your responses!
How can I transfer all patches and improvements to a new server?
Can i use the command sm -system_unload?
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Install HPSM 7.11 to Windows Server 2012 R2

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