Hey, simply sign in to http://softwaresupport.hp.com and down load the Web Services manual for the version you are on.

Here is a link to 9.34 document:-

https://softwaresupport.hp.com/group/softwaresupport/search-result/-/facetsearch/document/KM01043337

It's best to setup a seperate port for web service connections.

Details are all in the manual.

REST services can be set up via the extaccess records in the application.

I am using HPSM rest api to post incident and retirieving incidents, but when i invoke post(save incident) service through java with HTTP URL Connection,  Initially it is taking nearly 5 mins for creatign incident, and then it is taking 30 secs for saving incident, 10 secs form retrieving incidents.

My client(java application) is reciding in different machine and hpsm is installed in different machine.

I am using Normal java code to connect hpsm.

URL url = new URL("<HPSM URL Located in remote machine>");
		HttpURLConnection conn = (HttpURLConnection) url.openConnection();
		conn.setRequestMethod("GET Or POST");
		conn.setRequestProperty("Accept", "application/json");

 It would be appreciable, if any one provide solution.

Thanks.

@Balaji_HP

Maybe its a network issue. I am guessign that since you told both applications are on different box. 

How about a continuous ping to the HPSM server ?

Also check if any anti-virus is runnign in HPSM server.

AB

Hey thanks for your quick reply after first connection and posting incident info, for second onwards it is taking 30 secs. it has reduced from 5mins to 30 secs, even though it is big change,  30 secs also long duration and for retrieving it is taking nearly 9 secs.

Hey thanks for your quick reply after first connection and posting incident info, for second onwards it is taking 30 secs. it has reduced from 5mins to 30 secs, even though it is big change,  30 secs also long duration and for retrieving it is taking nearly 9 secs.

hi abhin88,

I have one question regarding hpsm rest service cookies, i am tring to use hpsm connection effectively for that i need to get cookie

jsessionid from httpurlconnection response. but i am getting null that rest service is returning nothing in cookies.

Is there any way to get cookie from hpsm rest service.

I'm unfamiliar with this, but maybe this will help:

http://docs.software.hpe.com/SM/9.50/Codeless/Content/webservicesguide/tasks/change_example_to_use_cookie.htm?Highlight=cookie