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KM SOLR Search Engine Reindex Result -1

martinezx64

Hi guys,

I understand that there is no support for version 9.40, but a customer is still using this version. A few days ago I installed KM Solr 9.40, I configured the parameters according to the installation guide but when I try to index the libraries (Incident_Library, Interaction_Library, KnownError_Library, Problem_Library) it shows an error (evidence file attached), but if I index the Knowledge_Library record this does not happen.

The port has communication and works, the Java version works, in the Knowledge Management configuration, I did the test by connecting the search engine and it did not show any error.

Can you help me to know what is the solution or if any of you had this situation.

Regards!

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