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Connect Prometheus AlertManager to Service Manager

Sophie Will over 1 year ago

Hello Community,

Is it possible for Prometheus / Alertmanager to trigger the creation / resolution etc of an incident in Service Manager ?

If yes, how would we do that ?

I suppose I would need to adapt my alerts synthaxe to Service Manager fields ? Would I need to configure a webservice ?

Hope you guys can guide me on how to do that please

NB: it is a non k8S or docker env

Thanks in advance,

SW

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Prometheus

Service Manager

Alerts

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Simon Wang 11 months ago +1 suggested

Hi Sophie The ruleset or Trigger can do that. The synthaxe can be passed and saved in SM's field as value of incident. The trigger or ruleset uses those values as condition validation for notification…

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0 Simon Wang 11 months ago

Hi Sophie

The ruleset or Trigger can do that.

The synthaxe can be passed and saved in SM's field as value of incident. The trigger or ruleset uses those values as condition validation for notification in ruleset or trigger.

Thanks
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