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Having trouble configure SM

My environment is RHEL 8.4. Db Oracle 19c

After I run the configure file and enter the information of the db, I encounter issue message "INFO: sm: The root user cannot start the Service Manager system"

Please advise on how to proceed further. Thank you!

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    Thanks for your response. I'm not sure how I can log in as user SM. I ran the command getent passwd and there was no SM user

    Can you give me more details on how to do so? Do I have to create new one? Thanks!

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