Creating new changes via Restful API

Dillon Ramsey 11 months ago

Good evening community,

I'm extremely new to working with service manager and I hate to even have to come and ask this, but I'm stuck with how to create new changes. I keep getting a 400 error with no other information. The snippet of code I' m using is below.

Any and all help is greatly appreciated.

requireInfo = {'Change':

{'BranchChiefPin' : '111111',

'DivDirPin': '123456',

'ProjectInfrastructure': 'project',

'Standalone': 'YES',

"close": {"ClosureCode": '0'},

'desciption.structure' : {'Description' : 'Testing'},

'header' : {'AssignmentGroup' : 'group',

'BriefDescription' : 'Testing',

'Category' : 'RFC',

'InitiatedBy' : {'Contact': {'ContactName': 'me' , 'FullName' : 'me'}},

'Phase' : 'RFC assessment',

'PlannedStart' : '2024-01-01T14:00:00+00:00',

'PlannedEnd' : '2024-01-03T14:00:00+00:00',

'Reason' : 'Testing',

'RiskAssessment' : '1',

'Status' : 'initial',

'Subcategorey' : 'Open Systems'},

'middle' : {'Location' : 'All',

'PrimaryCI': 'SECURITY ARCHITECTURE - MAIN',

'WIKIUpdate' : 'NO'},

'Messages' : [],

'ReturnCode' : 0

}

url = '.../SM/9/rest/changes' (url redacted)

headers = {'User-Agent': 'Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.0.0 Safari/537.36'}

r2 = requests.post(url, headers=headers, json=requireInfo, auth=(user_name,user_pass), verify=False)

0 Simon Wang 11 months ago

Hi Dillon

Would you please to provide the log file about it?

Thanks
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0 Ronald Baas 10 months ago

The URL should be like: ../SM/9/rest/changes/1111/action/create
(The '1111' is just a placeholder)
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0 Marco Jacob 5 months ago

you get no answer if you have the wrong url.

I suggest to try curl -v (verbose) to get more information on requests.

GET (read):
curl -s -H "Authorization: Basic PutYourBase64Encoded<Username:Password>Here" "myBaseUrl/SM/9/rest/<MyChangePath>/<ChangeId>" > myDataFile.txt

Learn about the structure from this.

POST (Create)

curl -v -X POST -H "Authorization: Basic PutYourBase64Encoded<Username:Password>Here" -H "Content-Type: application/json" "myBaseUrl/SM/9/rest/<MyChangePath>" --data-binary @myDataFile.txt

PUT (Update)

curl -v -X PUT -H "Authorization: Basic PutYourBase64Encoded<Username:Password>Here" -H "Content-Type: application/json" "myBaseUrl/SM/9/rest/<MyChangePath>/<ChangeId>" --data-binary @myDataFile.txt
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