Verified Answers

If an answer to your question is correct, click on "Verify Answer" under the "More" button. The answer will now appear with a checkmark. Please be sure to always mark answers that resolve your issue as verified. Your fellow Community members will appreciate it!  Learn more

  • State Suggested Answer
  • Replies reply
    1
  • Answers answer
    1
  • Subscribers subscribers
    10
  • Views views
    315
  • Users 0 members are here
Related
Options

Facing error 501 in the smartemail inbound log

Mridula Tripathi

set user to Email Agent
11/12/2023 17:27:47 9500( 54063) SMIS [INFO][SmartEmailProcessor]: set user to Email Agent
11/12/2023 17:27:48 9500( 54063) SMIS [ERROR][SmartEmailProcessor]: Failed to process it, error code is: 501
11/12/2023 17:27:48 9500( 54063) SMIS [ERROR][Can not move the mail. Exception: ]: Error in MailReceiver.moveMessage. exception:Error calling method: moveMessage Exception (javax.mail.MessagingException: No message find.)

Resources

Support
Documentation
Learning Services
Partner Programs
Privacy
Compliance
Help
Company
Privacy Policy
Terms of Use
Cookies Preferences
Accessibility
Anti-Slavery Statement
Support
Contact Us
Careers
Code of Business Conduct and Ethics
The opinions expressed above are the personal opinions of the authors, not of OpenText. By using this site, you accept the Terms of Use. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.), Hewlett Packard Enterprise Company, or Micro Focus. As of January 31, 2023, the Material is now offered by OpenText, a separately owned and operated company. Any reference to the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks is historical in nature and the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks are the property of their respective owners.