Hello Experts,

I hope this message finds you well. I am reaching out to our esteemed community to delve into the recent developments and improvements in Service Manager versions, specifically from 9.72 onwards.

User Interface Enhancements: I am keen to gather insights into any noteworthy enhancements in the user interface of Service Manager. Have there been changes aimed at improving the user experience, and are there any exciting new features to highlight?

Public API Insights: Additionally, I am seeking information on any changes within the Public API system. Are there new APIs introduced or notable improvements in recent versions?

User Experiences: For those of you using Service Manager versions 9.72 and beyond, I would love to hear about your experiences. How do you feel about the recent changes? Are there particular aspects you find remarkable and wish to share with the community?

Let's come together to share valuable information and insights. Your contributions are highly appreciated!