Hi,

Can someone please help on this. I am still facing this issue. Its urgent.

Thanks

Hi Ayushi

Would you please to remove the space in the unl file name and try again?

Thanks

Hi Simon, 

Thanks for your reply. There is no space in the unl file name. I have given it as test2.unl

What else could be the reason for this issue.

The folder "Prod9.64 unl" has space.

Would you please to remove it and try?

I just tried what you suggested. Still same error.

Hi Ayushi

would you please to start windows client with "Administration mode"?

Thanks 

Simon, how do I do that. Can you help me with steps please.

Thanks.

Hi Ayushi

Please follow the steps as:

1. Find the SM client icon

2. Right click on it 

3. Select "run as administrator"

If the issue can't be fixed, please open support case.

Thanks

Thanks Simon. Will try this. If not, will raise a support case.