Hi All,
I want to check if there are any knowledge articles attached to a request and if yes how many articles in the main request module page as a column. Is this possible?
Current SMAX version is 2020.08, in plan of upgrade soon!
Thank you!
Cybersecurity
DevOps Cloud (ADM)
IT Operations Cloud
If an answer to your question is correct, click on "Verify Answer" under the "More" button. The answer will now appear with a checkmark. Please be sure to always mark answers that resolve your issue as verified. Your fellow Community members will appreciate it!  Learn more
Hi All,
I want to check if there are any knowledge articles attached to a request and if yes how many articles in the main request module page as a column. Is this possible?
Current SMAX version is 2020.08, in plan of upgrade soon!
Thank you!
Hi Preksha Prasad,
please use this community for SMAX questions: OpenText Service Management Automation X
Best regards,
Heike
Heike Ulshoefer
Lead Premium Support Engineer
If you found this post useful, give it a “Like” or click on "Verify Answer" under the "More" button