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"A general server error has occurred" appears in Dashboards when switched to custom localization

Daniel Kříž

Hi,
"A general server error has occurred" appears in Dashboards when switched to custom localization. We proceeded according to portal.microfocus.com/.../KM000014230 to fix it but it didn't help. Our SMAX is version 24.2. 

Does anybody know how to fix it? Thanks in advance for help.

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