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phase transition fail to execute

Peter Munuo over 1 year ago

Hello team.

I have encounter a challenge on smax automatic phase transition are not working once request has been approved or denied.

rule were working fine before but now their not working

below are business rule implemented before.

Approved rule

${entity.TaskPlanForUserDepartmentApproval_GL47NZ4BV.ExecutionPlanCompletionCode == 'Success'}

${(entity.CurrentTaskPlanStatus == null || entity.CurrentTaskPlanStatus == 'Success')}

denied rule

${entity.TaskPlanForUserDepartmentApproval_GL47NZ4BV.ExecutionPlanCompletionCode == 'Failed'}

${(entity.CurrentTaskPlanStatus == null || entity.CurrentTaskPlanStatus == 'Failed')}

Please advise what cause the rule to stop working.

Parents

0 Brindusa Kevorkian over 1 year ago

Please use the workflow debugger to see what's going on. If you cannot figure out where the issue is, please open a support case.

By the way, in your example above, it appears you have two conditions. If you added both in your if condition, you obviously have incorrect syntax.

Best regards,

Brindusa
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0 Peter Munuo over 1 year ago in reply to Brindusa Kevorkian

Hi Brindusa.

The two condition shared are the one tried to implement with different test but not working in prod while working in dev.

Let me try to use debugger and share update.

Br,
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0 Peter Munuo over 1 year ago in reply to Brindusa Kevorkian

Hi Brindusa.

The two condition shared are the one tried to implement with different test but not working in prod while working in dev.

Let me try to use debugger and share update.

Br,
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0 brabau over 1 year ago in reply to Peter Munuo

Hi Peter,

In a condition field, everything has to be in a single ${ } expression, not two separate ones
So did you mean:

${entity.TaskPlanForUserDepartmentApproval_GL47NZ4BV.ExecutionPlanCompletionCode == 'Success' && (entity.CurrentTaskPlanStatus == null || entity.CurrentTaskPlanStatus == 'Success')}

Let us know if you solved your issue by now.

Regards,

Ben

Ben Rabau
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