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Deleting Product in Software Asset Management in SMAX

Vojtěch Štokr 1 month ago

Is there any way to delete Product from Software Asset Management in SMAX?

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Product

SMAX

asset management

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Yan 'Matthew' Zhang 1 month ago +1 verified

SAM supports deleting products from UI from 24.3. You can only delete non OOTB products which have System flag equal to true. If the deleted products are discovered by UD again, they would be created…

0 Dave Heckford 1 month ago

Hi Vojtech,

At present the capability to remove products once they are sync'd from UCMDB is not possible. The delete is only possible when using SAM without being integrated with UCMDB.
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+1 Yan 'Matthew' Zhang 1 month ago

SAM supports deleting products from UI from 24.3. You can only delete non OOTB products which have System flag equal to true.

If the deleted products are discovered by UD again, they would be created in SAM as new product entries.
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