Is there a way to mandidate filling the 'involved CI' in the Incident and request module?
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Is there a way to mandidate filling the 'involved CI' in the Incident and request module?
You mean from agent interface or Portal?
You mean from agent interface or Portal?
From agent interface for exapmle "in the incident ticket the technical users should choose an involved devices". So is it possible to make it as mandatory.