Out Of The Box Rules

Hi.
I want to remove the lock sign that comes out of the box and add rules. Is this possible?

  • Verified Answer

    +1  

    Hi Omer,

    If a record type has a Lock it means they can't be edited. There are certain key Record types that can't be edited.

    • A workflow, process, metaphase, phase, transition, or business rule can be locked, indicated by a lock icon  . This means that its properties can't be edited, rules can't be added, and the phase or transition can't be deleted. The locked status is set out-of-the-box for specific phases, metaphases, and so on.

    The following Record types can't be edited:

    The processes and rules of the following record types aren't customizable:

    • Agreement
    • Cart item
    • Location
    • Optimization
    • Target set
    • Task
    • Task delegation configuration
    • Time period