HI everyone!

I have a question about Custom actions in SMAX (ver 24.1)

I need to prescribe a url using the mailto protocol and express language that sends an email to the mailbox with information about the incident. For example, brief description, time of occurrence, solution, etc. The email should be in this format (preferably):

Time of occurrence: 01.01.2024 11:00 AM
Solution: in process
Owner:

Now the url looks like this: mailto:mailbox?subject=${entity.DisplayLabel}!&body=Time of occurrence%0D%0A${:format(entity.DateOfDetection_c, 'short')}

But now the encoded spaces and other characters don't work as they should and are just displayed in the mail, can you please advise, maybe in SMAX it's spelled differently? Also how can I format the date and time?