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Reset Back office admin account password using commands

Ahmed Adel 27 days ago

Hello Everyone,

Is there any command to change SMAX back office admin password without accessing the portal?

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smax 24.2

0 Dave Heckford 19 days ago

Hi Ahmed,

For this type of issue really it should be done using the following process:

https://docs.microfocus.com/doc/SMAX/24.3/ChangeSuiteAdminPassword
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0 Ahmed Adel 19 days ago in reply to Dave Heckford

Hello Dave,

I appreciate your guidance on following the documentation. However, if the suite-admin password is lost, access to the system will not be possible.
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0 Dave Heckford 18 days ago in reply to Ahmed Adel

There is the following post you could refer to:

suite-admin - Password expired. Please contact the admin to reset your password. - SMAX User Discussions - OpenText Service Management Automation X (microfocus.com)
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The opinions expressed above are the personal opinions of the authors, not of OpenText. By using this site, you accept the Terms of Use. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.), Hewlett Packard Enterprise Company, or Micro Focus. As of January 31, 2023, the Material is now offered by OpenText, a separately owned and operated company. Any reference to the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks is historical in nature and the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks are the property of their respective owners.