In Service portal -> Your requests, the user can see the service requests they have placed. When they select a service request, the details of the service request are shown. Is it possible to change this so that the details are collapsed by default, and once the user clicks on it, the details are shown. As shown in the image below, the details are hidden. The details should be collapsed by default, and when the user clicks on it, it should expand. I have reviewed the documentation but didn't find any relevant information.
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