We need to have 2 icons (Service requests) in SRC (5.2.1) pointing to one project in SBM. Is there any option how to make it?
Situation: there is large service catalog (many services) but not all workflows are ready now. So some service requests need to be pointed to the same workflow/project for few months.
We need teach users which SRC icon to use for which service request from the beginning (despite of we do not have prepared all workflows).
So we need to use 2 (or more) SRC icons for one project for a few months.
We know that it is not possible to do it via SRC/Customize/Request Center Portal.
Is there any option how to make it please?