Here are some simple ways to customize the Serena Request Center by editing the wrapper.htm file.
In this blog, I'll be adding:
Once, you've seen how easy it is to add these, you'll be able to re-purpose this method to bring in whatever you'd like.
Add the highlighted text below inside of your table tags. Note that the target is set to "new". This opens Work Center in a new tab, but can be removed if you'd prefer it to open in the bottom frame inside of Request Center.
Add the highlighted text below inside of your table tags. This opens your preferred email client with the email address pre-filled.
I have included a Word doc file with the code and instructions for inserting it since these images are hard to see. All you'll need to do is edit the Work Center URL to direct it to your server, and the email address you'd like to use for the Feedback link.