• over 6 years ago
    Idea ID: 2737366

    Provide a method to identify changes made by Serena in new versions of SSM

    by in Service Support Manager (SSM)
    6 votes
    Status: Under Consideration
  • over 6 years ago
    Idea ID: 2737440

    Method to create relationships between multiple CI's quickly in the CMDB/CMS

    by in Service Support Manager (SSM)
    5 votes
    Status: Waiting for Votes
  • over 6 years ago
    Idea ID: 2737428

    Better relationship between Assest Management/CMS and Incidents and Service Requests

    by in Service Support Manager (SSM)
    3 votes
    Status: Waiting for Votes
  • over 5 years ago
    Idea ID: 2738420

    Create Incident through WhatsApp & WeChat

    by in Service Support Manager (SSM)
    2 votes
    Status: Waiting for Votes
  • over 6 years ago
    Idea ID: 2737588

    Ability to Limit the Relationship Explorer in the Configuration Management System to only show Active relationships

    by in Service Support Manager (SSM)
    2 votes
    Status: Waiting for Votes
  • over 5 years ago
    Idea ID: 2738184

    Automatically calculate SLA overtime (time after SLA violation).

    by in Service Support Manager (SSM)
    2 votes
    Status: Waiting for Votes
  • over 5 years ago
    Idea ID: 2738234

    Integration with Bomgar for Remote Support

    by in Service Support Manager (SSM)
    1 votes
    Status: Declined
  • over 5 years ago
    Idea ID: 2738618

    Adding an RFC Button to Service Requests

    by in Service Support Manager (SSM)
    1 votes
    Status: Waiting for Votes
  • over 3 years ago
    Idea ID: 2739378

    Built-In Support for Standard Change Templates

    by in Service Support Manager (SSM)
    1 votes
    Status: Waiting for Votes
  • over 2 years ago
    Idea ID: 2739544

    Configuration Management System: Ability to list CIs having relations directed to the CI (on the relation tab) and to massupdate related CIs

    by in Service Support Manager (SSM)
    1 votes
    Status: Waiting for Votes