How to process records in the DDMI -AM synch one by one ?

Hi ,

 

I use asset manager 5.11 and connnect it 4 , from the past few days I am getting this problem with the ed-am synch , The  connection with the ddmi aggregator gets broken whenever there is inactivity for 1 hr ( as there is firewall installed on the customer's site , so if the source ddmi aggregator is not pingedi in an hour the connection gets broken and synch restarts so as a result the synch never gets completed , so to overcome this problem , It thought it would help if there is any such options to process the records one by one as now it takes some data from source aggregator and then  places it in cache and then processes it .  If there is any such option where i can process the records one after the other it would be really helpful..

 

Thanks,

 

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