[OO Tip] Unable to install 9.00.05 content patch

Problem:

 When using Operations Orchestration (OO) and trying to install the 9.00.05 content patch, the install fails with below error message:

Target Repository: https://192.88.10.102:8080/
Central Login URL: https://192.88.10.102:8080/
  URL status: available.
  Logging on to Central:
https://192.88.10.102:8080/

Processing RAS Content...
  1 Total RAS Library files(s)
Problem opening Library: com.iconclude.dharma.commons.repo.PersistenceException: Error getting object by uuid b606bbbd-7df1-44dd-8a70-2fb78a046911
Cause
com.iconclude.dharma.commons.exception.DharmaException: com.iconclude.dharma.commons.repo.PersistenceException: Error getting object by uuid b606bbbd-7df1-44dd-8a70-2fb78a046911
 at com.iconclude.dharma.model.library.Library.<init>(Library.java:359)
 at com.hp.oo.content.utilities.infrastructure.repository.library.LibraryWrapper.getLibrary(LibraryWrapper.java:221)
 at com.hp.oo.content.utilities.infrastructure.repository.RepoMediator.getKnownRases(RepoMediator.java:117)
 at com.hp.oo.content.utilities.installer.helpers.RasHelper.streamToKnownRases(RasHelper.java:112)
 at com.hp.oo.content.utilities.installer.helpers.RasHelper.install(RasHelper.java:93)
 at com.hp.oo.content.utilities.installer.Installer.install(Installer.java:115)
 at com.hp.oo.content.utilities.installer.Main.main(Main.java:47)
Caused by: com.iconclude.dharma.commons.repo.PersistenceException: Error getting object by uuid b606bbbd-7df1-44dd-8a70-2fb78a046911
 at com.iconclude.dharma.commons.repo.HttpRepoConnection._getById(HttpRepoConnection.java:974)
 at com.iconclude.dharma.commons.repo.AbstractConnection$1.call(AbstractConnection.java:224)
 at com.iconclude.dharma.commons.repo.AbstractConnection$1.call(AbstractConnection.java:217)
 at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source)
 at java.util.concurrent.FutureTask.run(Unknown Source)
 at com.iconclude.dharma.commons.repo.AbstractConnection._queuedResolveById(AbstractConnection.java:793)
 at com.iconclude.dharma.commons.repo.AbstractConnection.resolveById(AbstractConnection.java:217)
 at com.iconclude.dharma.commons.repo.HttpRepoConnection.getById(HttpRepoConnection.java:421)
 at com.iconclude.dharma.commons.repo.HttpRepoConnection.getById(HttpRepoConnection.java:411)
 at com.iconclude.dharma.model.library.repo.LibraryXMLPersistence.getById(LibraryXMLPersistence.java:500)
 at com.iconclude.dharma.model.library.Library.<init>(Library.java:350)
 ... 6 more
Caused by: java.io.IOException: unknown compression method Nested exception: unknown compression method
 at com.iconclude.dharma.commons.util.xml.XMLStore.parseWithSAX(XMLStore.java:150)
 at com.iconclude.dharma.commons.util.xml.XMLStore.read(XMLStore.java:96)
 at com.iconclude.dharma.commons.repo.DharmaXMLSerializer.read(DharmaXMLSerializer.java:1296)
 at com.iconclude.dharma.commons.repo.HttpRepoConnection._getById(HttpRepoConnection.java:968)
 ... 16 more
Streaming content to RAS(s) failed.
Cause
java.lang.NullPointerException
 at com.hp.oo.content.utilities.infrastructure.repository.RepoMediator.getKnownRases(RepoMediator.java:117)
 at com.hp.oo.content.utilities.installer.helpers.RasHelper.streamToKnownRases(RasHelper.java:112)
 at com.hp.oo.content.utilities.installer.helpers.RasHelper.install(RasHelper.java:93)
 at com.hp.oo.content.utilities.installer.Installer.install(Installer.java:115)
 at com.hp.oo.content.utilities.installer.Main.main(Main.java:47)

Update failed.
  See logs folder: /produits/hpoo/9.0/Central-9.00/updates/content/OO-SAS-9_00-05/9.0.5/logs
Cause
java.lang.NullPointerException
 at com.hp.oo.content.utilities.infrastructure.repository.RepoMediator.getKnownRases(RepoMediator.java:117)
 at com.hp.oo.content.utilities.installer.helpers.RasHelper.streamToKnownRases(RasHelper.java:112)
 at com.hp.oo.content.utilities.installer.helpers.RasHelper.install(RasHelper.java:93)
 at com.hp.oo.content.utilities.installer.Installer.install(Installer.java:115)
 at com.hp.oo.content.utilities.installer.Main.main(Main.java:47)

Minimum supported product version: 9.0
Maximum supported prod
uct version: 9.99
Product Version: 9.00.201007061653

 

This issue is caused because a forward slash "/" has been used for the -centralURL switch which was causing the error.

 

java -jar OO-9_00_05-ContentInstaller.jar –centralURL https://central_server1:8080/ -centralPassword mypassword

 

Solution:

When installing OO 9.00.05 on a non-default port, instead of the default port use the following:

 

java -jar OO-9_00_05-ContentInstaller.jar –centralURL <non-default Central URL> -centralPassword <Central password>

 

For example:

 

java -jar OO-9_00_05-ContentInstaller.jar –centralURL https://central_server1:8080 -centralPassword mypassword

 

Please refer to the release notes for the detailed installation instructions:

http://support.openview.hp.com/selfsolve/document/KM1139497/binary/OO_9.00.05_ReleaseNotes.pdf

 

Here is the direct link to the knowledge document:

http://support.openview.hp.com/selfsolve/document/KM1191987

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