This is a question to all who have used HP OO. Could you please let me know how have you used HP OO in your environment? I know it can be used to integrate SAS and Service Manager/Service Desk/BAC. I wanted to know whether it can be used to integrate SAS and openview. Also, we are using HP PPM for change and ticket management. Could OO be used to integrate SAS with these apps as well. Thanks.