HPOO flows not lauching after 10.6 to 10.7 upgrade

Aftre 10.6 to 10.7 upgrade on central and studio , we get below message ,while doing Remore debug of teh flow .The Studio excecutes teh flow just fine .

com.iconclude.dharma.runengine.RunException: java.lang.NullPointerException
 at com.iconclude.dharma.app.debugging.EventDrivenDebugger.cleanupAfterFatalError(EventDrivenDebugger.java:1796)
 at com.iconclude.dharma.app.debugging.EventDrivenDebugger$30.run(EventDrivenDebugger.java:1767)
 at com.iconclude.dharma.app.util.ui.DharmaSwingUtils$4.run(DharmaSwingUtils.java:395)
 at java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:311)
 at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:756)
 at java.awt.EventQueue.access$500(EventQueue.java:97)
 at java.awt.EventQueue$3.run(EventQueue.java:709)
 at java.awt.EventQueue$3.run(EventQueue.java:703)
 at java.security.AccessController.doPrivileged(Native Method)
 at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:76)
 at java.awt.EventQueue.dispatchEvent(EventQueue.java:726)
 at com.iconclude.dharma.app.util.DharmaEventQueue.dispatchEvent(DharmaEventQueue.java:124)
 at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:201)
 at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:116)
 at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:105)
 at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:101)
 at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:93)
 at java.awt.EventDispatchThread.run(EventDispatchThread.java:82)
Caused by: java.lang.RuntimeException: java.lang.NullPointerException
 at com.hp.oo.studio.debugger.engine.controls.FlowExecutionControlImpl.play(FlowExecutionControlImpl.java:138)
 at com.iconclude.dharma.runengine.debugger.RunControlImpl.play(RunControlImpl.java:410)

 

 

 

  • Also the central gives below error in server.log

     

     

    2017-05-02 05:18:28,990 [http-nio-8443-exec-6] (FlowExecutionV2Controller.java:232) ERROR - Failed to trigger flow: Library/VC Remediation/vcRemediation.xml. null
    java.lang.RuntimeException: Failed to trigger flow: Library/VC Remediation/vcRemediation.xml. null
     at com.hp.oo.flowtriggering.services.FlowTriggeringServiceImpl.executeAflFlow(FlowTriggeringServiceImpl.java:563)
     at com.hp.oo.flowtriggering.services.FlowTriggeringServiceImpl.triggerAflFlow(FlowTriggeringServiceImpl.java:251)
     at com.hp.oo.flowtriggering.services.FlowTriggeringServiceImpl.executeFlow(FlowTriggeringServiceImpl.java:229)
     at com.hp.oo.flowtriggering.services.FlowTriggeringServiceImpl.executeFlowManually(FlowTriggeringServiceImpl.java:193)
     at sun.reflect.GeneratedMethodAccessor2634.invoke(Unknown Source)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
     at java.lang.reflect.Method.invoke(Method.java:498)
     at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:302)
     at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:190)
     at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:157)
     at com.hp.oo.authzn.interceptors.BackgroundExecutionProcessAuthorizationInterceptor.invoke(BackgroundExecutionProcessAuthorizationInterceptor.java:31)
     at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
     at com.hp.oo.licensing.interceptors.LicensingServiceInterceptor.invoke(LicensingServiceInterceptor.java:23)
     at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
     at com.hp.oo.authzn.interceptors.PrivilegeFilterInterceptor.invoke(PrivilegeFilterInterceptor.java:70)
     at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
     at org.springframework.security.access.intercept.aopalliance.MethodSecurityInterceptor.invoke(MethodSecurityInterceptor.java:68)
     at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
     at org.springframework.transaction.interceptor.TransactionInterceptor$1.proceedWithInvocation(TransactionInterceptor.java:99)
     at org.springframework.transaction.interceptor.TransactionAspectSupport.invokeWithinTransaction(TransactionAspectSupport.java:281)
     at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:96)
     at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
     at org.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:92)
     at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
     at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:208)
     at com.sun.proxy.$Proxy361.executeFlowManually(Unknown Source)
     at com.hp.oo.flow.execution.controllers.FlowExecutionV2Controller.executeFlow(FlowExecutionV2Controller.java:156)
     at sun.reflect.GeneratedMethodAccessor2633.invoke(Unknown Source)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
     at java.lang.reflect.Method.invoke(Method.java:498)
     at org.springframework.web.method.support.InvocableHandlerMethod.doInvoke(InvocableHandlerMethod.java:221)
     at org.springframework.web.method.support.InvocableHandlerMethod.invokeForRequest(InvocableHandlerMethod.java:136)
     at org.springframework.web.servlet.mvc.method.annotation.ServletInvocableHandlerMethod.invokeAndHandle(ServletInvocableHandlerMethod.java:110)
     at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.invokeHandlerMethod(RequestMappingHandlerAdapter.java:817)
     at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.handleInternal(RequestMappingHandlerAdapter.java:731)
     at org.springframework.web.servlet.mvc.method.AbstractHandlerMethodAdapter.handle(AbstractHandlerMethodAdapter.java:85)
     at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:959)
     at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:893)
     at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:968)
     at org.springframework.web.servlet.FrameworkServlet.doPost(FrameworkServlet.java:870)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:648)
     at org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:844)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:292)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
     at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
     at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:720)
     at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:466)
     at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:391)
     at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:318)
     at sun.reflect.GeneratedMethodAccessor870.invoke(Unknown Source)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
     at java.lang.reflect.Method.invoke(Method.java:498)
     at net.bull.javamelody.JspWrapper.invoke(JspWrapper.java:150)
     at net.bull.javamelody.JdbcWrapper$DelegatingInvocationHandler.invoke(JdbcWrapper.java:285)
     at com.sun.proxy.$Proxy493.forward(Unknown Source)
     at com.hp.oo.backwardcompatibility.controllers.RestBackwardCompatibilityController.latestBackwardCompatibility(RestBackwardCompatibilityController.java:51)
     at sun.reflect.GeneratedMethodAccessor885.invoke(Unknown Source)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
     at java.lang.reflect.Method.invoke(Method.java:498)
     at org.springframework.web.method.support.InvocableHandlerMethod.doInvoke(InvocableHandlerMethod.java:221)
     at org.springframework.web.method.support.InvocableHandlerMethod.invokeForRequest(InvocableHandlerMethod.java:136)
     at org.springframework.web.servlet.mvc.method.annotation.ServletInvocableHandlerMethod.invokeAndHandle(ServletInvocableHandlerMethod.java:110)
     at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.invokeHandlerMethod(RequestMappingHandlerAdapter.java:817)
     at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.handleInternal(RequestMappingHandlerAdapter.java:731)
     at org.springframework.web.servlet.mvc.method.AbstractHandlerMethodAdapter.handle(AbstractHandlerMethodAdapter.java:85)
     at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:959)
     at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:893)
     at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:968)
     at org.springframework.web.servlet.FrameworkServlet.doPost(FrameworkServlet.java:870)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:648)
     at org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:844)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:292)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
     at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
     at net.bull.javamelody.MonitoringFilter.doFilter(MonitoringFilter.java:202)
     at net.bull.javamelody.MonitoringFilter.doFilter(MonitoringFilter.java:180)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
     at com.hp.oo.security.authn.filters.MaxUploadSizeExceededFilter.doFilterInternal(MaxUploadSizeExceededFilter.java:33)
     at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
     at net.bull.javamelody.MonitoringFilter.doFilter(MonitoringFilter.java:164)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
     at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:316)
     at com.hp.oo.security.authn.filters.SpringSecurity2LWSSOFilter.doFilter(SpringSecurity2LWSSOFilter.java:44)
     at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330)
     at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:126)
     at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:90)
     at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330)
     at org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:114)
     at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330)
     at org.springframework.security.web.session.SessionManagementFilter.doFilter(SessionManagementFilter.java:122)
     at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330)
     at org.springframework.security.web.authentication.AnonymousAuthenticationFilter.doFilter(AnonymousAuthenticationFilter.java:111)
     at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330)
     at org.springframework.security.web.servletapi.SecurityContextHolderAwareRequestFilter.doFilter(SecurityContextHolderAwareRequestFilter.java:169)
     at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330)
     at org.springframework.security.web.savedrequest.RequestCacheAwareFilter.doFilter(RequestCacheAwareFilter.java:48)
     at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330)
     at org.springframework.security.web.authentication.www.BasicAuthenticationFilter.doFilterInternal(BasicAuthenticationFilter.java:158)
     at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
     at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330)
     at org.springframework.security.web.authentication.preauth.AbstractPreAuthenticatedProcessingFilter.doFilter(AbstractPreAuthenticatedProcessingFilter.java:116)
     at com.hp.oo.security.authn.filters.OOX509AuthenticationFilter.doFilterTryFirst(OOX509AuthenticationFilter.java:94)
     at com.hp.oo.security.authn.filters.OOX509AuthenticationFilter.doFilter(OOX509AuthenticationFilter.java:65)
     at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330)
     at org.springframework.security.web.authentication.logout.LogoutFilter.doFilter(LogoutFilter.java:120)
     at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330)
     at com.hp.oo.security.authn.filters.CsrfTokenGeneratorFilter.doFilterInternal(CsrfTokenGeneratorFilter.java:53)
     at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
     at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330)
     at org.springframework.security.web.csrf.CsrfFilter.doFilterInternal(CsrfFilter.java:120)
     at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
     at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330)
     at org.springframework.security.web.header.HeaderWriterFilter.doFilterInternal(HeaderWriterFilter.java:64)
     at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
     at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330)
     at org.springframework.security.web.context.request.async.WebAsyncManagerIntegrationFilter.doFilterInternal(WebAsyncManagerIntegrationFilter.java:53)
     at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
     at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330)
     at com.hp.oo.security.authn.filters.LWSSO2SpringSecurityFilter.doFilter(LWSSO2SpringSecurityFilter.java:81)
     at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330)
     at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:91)
     at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330)
     at org.springframework.security.web.FilterChainProxy.doFilterInternal(FilterChainProxy.java:213)
     at org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:176)
     at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:346)
     at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:262)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
     at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:121)
     at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
     at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:212)
     at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:106)
     at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:614)
     at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:141)
     at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79)
     at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:616)
     at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:88)
     at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:522)
     at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1095)
     at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:672)
     at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1502)
     at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1458)
     at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
     at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
     at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
     at java.lang.Thread.run(Thread.java:745)
    Caused by: java.lang.NullPointerException
     at io.cloudslang.orchestrator.services.RunningExecutionPlanServiceImpl.getOrCreateRunningExecutionPlan(RunningExecutionPlanServiceImpl.java:67)
     at sun.reflect.GeneratedMethodAccessor840.invoke(Unknown Source)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
     at java.lang.reflect.Method.invoke(Method.java:498)
     at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:302)
     at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:190)
     at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:157)
     at org.springframework.transaction.interceptor.TransactionInterceptor$1.proceedWithInvocation(TransactionInterceptor.java:99)
     at org.springframework.transaction.interceptor.TransactionAspectSupport.invokeWithinTransaction(TransactionAspectSupport.java:281)
     at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:96)
     at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
     at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:208)
     at com.sun.proxy.$Proxy148.getOrCreateRunningExecutionPlan(Unknown Source)
     at io.cloudslang.orchestrator.services.ScoreTriggeringImpl.saveRunningExecutionPlans(ScoreTriggeringImpl.java:100)
     at io.cloudslang.orchestrator.services.ScoreTriggeringImpl.trigger(ScoreTriggeringImpl.java:64)
     at io.cloudslang.orchestrator.services.ScoreTriggeringImpl.trigger(ScoreTriggeringImpl.

  • Hi,

    Is this the only flow for which the error appears?

    If yes, let's try to take it offline to be able to better troubleshoot.

  • Yeah ,it works fine in Studio with Local connection .   But Gives issue central Remote debug amd central . Not sure what went wrong with upgrade .

  • I suggest you open a ticket so that someone can have a proper look.

    In the meantime feel free to contact me at andrei-vasile.truta@hpe.com so we can check it briefly offline.

  • Hi! :)

    Was the rootcause / solution found for this issue?

    Regards,

    Albert Ginete

  • Hi,

    was a solution found for this item?

    Regards,

    Marc

  • Hi there,
    The process when running a flow is:
                                    a) when a flow is trigger for the first time, it create it's execution plan that it is stored in oo_cached_execution_plans
                                    b) that execution plan is send to the worker and copied in oo_running execution_plans.
                                    c) when the flow finishes it is cleared from oo_running_execution_plans
                                    d) at every deploy of content pack, oo_cached_execution_plans is truncated so we can create execution plans from the new cps
     
    The root cause for having this behavior is that in 10.70 were added 2 tags in execution plan: for step persistance and rerun point. So when updating just the platform without content, the flows triggerd priviouslly do not have this 2 new elements.
     

    This can be solved by 2 methods:

    1. Deploy in central any new version of any cp and execution plans will be cleared from db and regenerated
    2. Trunkate OO_cached_executions_plans table.

    This is fixed in 10.80 upgrade.

    Good luck,

    Raluca

  • Hi Raluca, 

    I already did the same steps that you had mentioned still no avail, we're still encounting issues when running flows, both on Central and in Studio - remote Debug. - We're trying to look for an alternative to solve this issue

    Was there a concrete solution to this 10.60 - 10.70 upgrade issue provided by the Software Support team?

     

    Many Thanks 

    Boyet

  • Hello Raluca.

    We had the same issue that is being discussed here. This was post upgrading to 10.80 from 10.60. We did follow the steps that are mentioned.

    Issue still persist. Do we have any other solution to this?  We have contacted support as well. Studio error log is attached.

    logs.zip
  • Hi,

    I saw that you sent Studio logs. Do you have this problem in Central or in Studio debugger?

    Daniel