How to send notification for reopened incident.

Hi Experts,

My requirement is to trigger a mail when the status of IM is ‘reopened’.

Currently no notification is triggering for reopened incidents.

Below are the changes I have done for this requirement.

  1. Added new notification. Below screen shot shows the same.


       2. Added new trigger.


But notification is still not getting fired. Could you please suggest a solution for this?

Thanks & Regards,