But record with 1234567091 is not getting processed due to content in Note history field. Rest records got processed.
Below is the content in Note history field which is having issue.
*@$@* ***** CDAX NOTES HISTORY 6/10/2018 11:13:21 PM Pacific Standard Time ***** Log Type : Notes Log *@$@* Action Type : Inbound Customer call *@$@* Visible Externally : Yes *@$@* From: Uribe, Eduardo *@$@* Sent: viernes, 8 de junio de 2018 09:01 a. m. *@$@* To: Dispatch IHPS <email@example.com>; Underwood, Chris <firstname.lastname@example.org>; Spulnik, Jeannie <email@example.com> *@$@* Subject: Case <#> New Case Creation *@$@* *@$@* Hi Dear T0, *@$@* Please open a new case on my behalf with the following details: *@$@* *@$@* *@$@* GSS PWP FSE Case Request form for dispatching V3.1 *@$@* *@$@* Is it a new case creation? Yes *@$@* PWP Press Name (Asset Tag) : rs27 HP Serial Number *@$@* Activity Type : Break/Fix DE1642M100 *@$@* Priority : 3 - Normal Customer *@$@* Issue Description : Main Dryer Emitter zone 30 fault Georgia Pacific Corp *@$@* Symptom Code (Top Category): Graphics Printing (PWP-Press) *@$@* Symptom Code (Sub Category): Experiencing KBA Issue *@$@* Symtom Code (Specific Symptom): CNF: Experiencing Experiencing KBA Issue *@$@* Work Order Needed : Yes *@$@* From (MM/DD/YY) : 6/8/2018 Work Orders (1 per day) *@$@* Till (MM/DD/YY) : 1 PressSubCategory *@$@* Request in the name of, email address : firstname.lastname@example.org *@$@* KBA *@$@* *@$@* Parts Order *@$@* SAP Part number Description Priority Quantity *@$@* *@$@* *@$@* *@$@* *@$@* *@$@* *@$@* *@$@* MS Dynamics Case Set-Up *@$@* Case Type OTC Code Approver Incident Type *@$@* Service Delivery By Entitlement Pre Approved Break fix-UN-AMS-graphics *@$@* *@$@* Case Notes/Approval - To be added in Dynamics *@$@* While running 110" press fails for Print Engine Module. Main Dryer. IR. Zone 30. We have replaced the emitter on Zone 30 eventhough the previuos emitter didn't have any sign of burn out connectors or filament. Still the press fails for Emitter 30. We have bypassed this zone, but we still need to find out why does it fail on this zone. We would like instructions on what else to test and procedures. *@$@* *@$@* *@$@* *@$@* *@$@* *@$@* *@$@* *@$@* *@$@* *@$@* *@$@* *@$@* *@$@* *@$@* *@$@* Thanks and Regards *@$@* FSE *@$@* Jun 08 2018 09:04:24 GMT-0500 Isaac Lopez HPCS_BOI_AMR EndTS__ #####
Could you please suggest a way to resolve this issue.
Thanks & Regards,