how to send information of incident record related in a notification?

Hello experts

I need to send information about the records related to a parent incident record in a notification. The main topic is the parent incident an the additional information is about the related records to them

How I can do it?

Thanks in advance

Parents Reply Children
  • Hello Robcord

    I tried to say that where I found the information related between the parent incidents and children to put in the notification template

    I reviewed and it has a variable but I think that the information could be in a table like SYSATTACHMENTS

    Do you have some idea where is the table and which is the name?

    Thanks in advance

    Best regards