i have requirement that using incident management wsdl i want to update incident with some update in the description field. any help or guidence is requiried to achive this task.
Configure the Web Service field definitions
Use the Web Service Configuration Utility to define the fields that will be passed from HPE Service Manager to the Web Service. The Service Manager fields are taken directly from the database dictionary.
You should consider any web service with the Released option selected as the supported version of the Web Service in Service Manager. While it is possible to clear the Released option and edit or delete the Web Service, HPE recommends that you assign the service a different name and work on that copy of the web service instead. When the Released option is selected, the external access definition remains read-only.Name The name of the Service Manager table that will be published as a Web Service.