I have to search for incidents and change requests using exact words and/or wildcards
So far all my experiments with "Text saerch" and "Advanced Search" are driving me mad.
In one field * and ? work, in another they don't
Searching in Advanced search-Title works fine, but Advanced search -Description is not working
Text search for incidents works, but Text search for Change Requests is not working
I found this http://community.hpe.com/t5/forums/replypage/board-id/itrc-695/message-id/132596 - is there possibility that following steps written there will help ?
PS: is there some kind of "reference" guide how to search and what to expect when searching items "Search changes" and "Search incidents" (Text and Advanced)?
Maybe there is logic how these works and I (and my coleagues) just can't get it?!