Error message when logging into Web client - SM 9.41

Error message when logging into Web client - SM 9.41

When I log onto our Web client, I receive this error message:

I received a fix for our 9.40 system ( QCCR1E124742_SM941_SM930 ) and it was successful, but now we're getting this for 9.41.

The SL-SMModuleConfig in 9.41 is the same as in the above unload.

Parents Reply
  • Hi Larry,

    Woops, my apologies.  I meant to upload the sm.log here after you turned on the trace parameters.  What I would be looking for in the sm.log is "<service><name>jsexecutescript</name><scriptname>RemoteJavascriptService.call" and then possibly an error code.  If this isn't found then the solution I mentioned above may not be the same.

    regards,

    Jason W.

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