I have SM9.41 and a problem with src ordering. Hope someone can give me a tip on where to look to fix this.
When 5 unique items are put in a cart it creates an interaction (SD) with all 5 items listed. It then creates 5 requests, each request shows all 5 items listed. 1 request task is created under each request, each request task shows the same item, the item listed at the top of the list of 5.
This confuses users who are just working on request tasks as they process an order with the same item 5 times instead of doing 5 unique items.
I didnt set this up so I dont know where to fix it.