We are doing HPSM Integration with third party tool and from our end we have provided "IncidentManagement" WSDL file to our customer they have consumed it and wrote custom function for "UpdateIncident" but they are getting Validation failed return code "71" error in there response they have provided all the input parameters.Please guide us where could be the problem or it is occuring due to any missing mandatory input.
We need to resolve this issue on urgent basis. Require your help.
<UpdateIncidentResponse message="Validation failed" returnCode="71" schemaRevisionDate="2014-04-03" schemaRevisionLevel="1" status="FAILURE"
Thanks and Regards,