Are there any other options to troubleshoot an email not being sent to a specific user only.
Eventout and eventin dont have any info. The logs and SM screen are saying email was sent succesfuly. The same rules are sending emails to other users. Contact & Operator records look fine. Anywhere else I can check or debugging that will provide more info? emailout log does not have any info.
in sm log with debug:
module="evmsg" severity="1">Email has been sent to <email address> .</message></messages></clientRequest></executeResponse></SOAP-ENV:Body></SOAP-ENV:Envelope>