Hi All, 

I have one requirement for writing a validation for 'Solution' field. When solution is written less than 25 characters, as validation should throw saying" Solution should be greater than 25 characters".  I am using currently HPSm 9.40 version. Need to write conditions in RuleSets. Please help.

I have one issue here. Solution field is of Array type. How to conevrt Array to Character. I have written the below condition for conversion. 

vars.$L_file.resolution.toString();
print(vars.$L_file.resolution);  

and it is printing like {"1","2","3"}  .  But, I want this to come in 123...like no.of characters. 

Also,After this, I am not knowing how to write a validation after this.Please help me. I am not aware of the coding part.

Hi Keven/Cliff, I have tried to write RAD function like you have provided. But, couldn't make it. Could u please help. Here the input value for Solution field is 'resolution'. 

There is create solutions above.

Also you can use next JS to convert array to string:

function ArrayToString(val)
{
	var type=system.functions.type(val)
	if (type==8){
		return val.join("")
	}
}

There is create solutions above.

Also you can use next JS to convert array to string:

function ArrayToString(val)
{
	var type=system.functions.type(val)
	if (type==8){
		return val.join("")
	}
}

There is create solutions above.

Also you can use next JS to convert array to string:

function ArrayToString(val)
{
	var type=system.functions.type(val)
	if (type==8){
		return val.join("")
	}
}

You need use FormatControl for your table (incidents or probsummary)

In Validations tab:

for ADD (if sombody will write resolution when adding ticket or leave it empty if you need check it only when status chenged to resolved)

and for UPDATE set true or needed condition,

for example: not same(status in $file, status in $file0) and status in $file="Resolved" 

For VALIDATION:

jscall("YourLibName.CalcStringLength", resolution in $file) >25

And function in SL something like:

function CalcStringLength(val)
{
 var type=system.functions.type(val)
 if (type==8)
 {
 val=val.join()
 }
 return val.length
}