is there a way to filter html tags in the integrated search results for interactions?
If you type into the description the results are shown imediatly on the right-hand side. If you expand the information of a Knowledge Document and you configured the library to show the rich text fields (question, answer etc.) the html tags are shown in an escaped manner. How can we get rid of them in this representation?
Please also refer to the screenshot attached. The areas referenced are marked in yellow.