Log error RTE E irReadInP4: Failure reading 32 bytes at offset scirexpert:ir.incidents(11868958), R

Hello

since i changed create a new assignment group and i changed approval related to , i have this error whenever I ask a request from the service catalog that requires approval

RTE E irReadInP4: Failure reading 32 bytes at offset scirexpert:ir.incidents(11868958), RC=9
  8072(  3632) 09/25/2017 12:23:34   JS W Please provide queryhashcode parameter to avoid an invalid hash code
  8072(  3632) 09/25/2017 12:23:34   JS W Please provide queryhashcode parameter to avoid an invalid hash code
  8072(  3632) 09/25/2017 12:23:34   JS W Please provide queryhashcode parameter to avoid an invalid hash code
  8072(  3632) 09/25/2017 12:23:34   JS W Please provide queryhashcode parameter to avoid an invalid hash code
  8072(  3632) 09/25/2017 12:23:34   JS W Please provide queryhashcode parameter to avoid an invalid hash code
  8072(  3632) 09/25/2017 12:23:34   JS W Please provide queryhashcode parameter to avoid an invalid hash code
  8072(  3632) 09/25/2017 12:23:34   JS W Please provide queryhashcode parameter to avoid an invalid hash code
  8072(  3632) 09/25/2017 12:23:34   JS W Please provide queryhashcode parameter to avoid an invalid hash code
  8072(  3632) 09/25/2017 12:23:34   JS W Please provide queryhashcode parameter to avoid an invalid hash code
  8072(  3632) 09/25/2017 12:23:34   JS W Please provide queryhashcode parameter to avoid an invalid hash code
  8072(  6400) 09/25/2017 12:24:08 JRTE I Creating new worker thread 61D5D7CCF86913FB037924043431C6BB t@38

here all the changes I made:

- create the new group

-create new approval role

-add new approval definition for this group

-modify approval for service catalogue

-associate quote approval with

- create new notification and htmltemplates related

-modify userrole

Any idea?

thanks